We have to make quite few calls here so
we're all sharp communicators. The team spend time challenging each other to
make sure we're ready for the toughest PA or the most determined secretary.
You see, the phones don't work well without a decent
brain on the end of them. We use wit, intelligence and guile to intrigue our
prospects. There's no magic formula, but it's important to be bright, informed
and to have real belief in your client.
